Important Notice regarding your CUETS credit card

CUETS Financial credit card historical data no longer available, effective October 1, 2018.

August 31, 2018

​CUETS Financial recently announced the difficult decision to wind down their division, due to a recommendation by a national credit union committee, for credit unions to use a different provider for credit card products and services going forward.

As a result, effective October 1, 2018, Central 1 will no longer have access to CUETS Financial credit card transaction data. This means your members will not be able to access their CUETS Financial credit card transactions in MemberDirect. Further, per our contract with CUETS Financial, after this date, Central 1 is required to remove all historical credit card transaction data received from CUETS Financial.

Please ensure your affected members are informed of these changes as soon as possible. If your members want to have a record of or continue to access to their transactional history, here are some options:

  • From MemberDirect: Access your transactions before October 1, 2018 and download or print your history
  • From your Credit Union Online banking: Members who would like to keep their spending history could re-link their CUETS Financial credit card via the Linked External Accounts feature of PFM
  • From CUETS Financial Online Banking (https://www.cucardsonline.com/EN/): Continue to access your historical and future credit card transactions after October 1, 2018 by using your current login credentials for CUETS Financial Online Banking. If you are not currently enrolled, you can visit cucardsonline.com and click the “New User/Enroll Now” link.

Please contact us in branch, by phone at 306-975-3280, or by email at info@saskatooncity.cu.sk.ca if you have any questions or concerns.


Location:

City Hall, 222 3rd Avenue North
Saskatoon, SK
S7K 0J5

Tel: 306-975-3280
Fax: 306-975-7806